Please use the following means to get in touch with the team at Walnut Waves
Online
Email: info@walnutwaves.co.uk
Delivery
Small items will be sent by Royal mail 1st class
Heavy items including Wetsuits and Bodyboards will be sent by standard parcels
Postage is automatically calculated on check-out
Our website is designed for UK postal charges. If you require delivery overseas please contact us for details.
Please allow upto 5 working days for delivery.
Charges:
£0.01 - £6.98 = £2.50
£6.99 - £14.98 = £3.50
£14.99 - £49.99 = £5.00
above £50.00 = Free
Returns
If you are in any way unhappy with your purchase simply return it to us unused and in original condition within 10 days for a full refund or replacement.
Please note that the return postage and the delivery charge on the original order cannot be refunded.
In an unlikely event that your goods are faulty, we will of course reimburse you fully.
We cannot be responsible for parcels that fail to reach us, please do obtain proof of postage.
All goods are guaranteed for 12 months from the date of purchase against faulty materials and workmanship.
This does not include wear and tear, accidental damage or abuse. This does not affect your statutory rights.